Mid North Coast Community Care Options is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Mid North Coast Community Care Options Web site and governs data collection and usage. By using the Mid North Coast Community Care Options website, you consent to the data practices described in this statement.

Collection of your Personal Information

Mid North Coast Community Care Options collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Mid North Coast Community Care Options also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Mid North Coast Community Care Options. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Mid North Coast Community Care Options for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Mid North Coast Community Care Options Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Mid North Coast Community Care Options public message boards, this information may be collected and used by others. Note: Mid North Coast Community Care Options does not read any of your private online communications.

Mid North Coast Community Care Options encourages you to review the privacy statements of Web sites you choose to link to from Mid North Coast Community Care Options so that you can understand how those Web sites collect, use and share your information. Mid North Coast Community Care Options is not responsible for the privacy statements or other content on Web sites outside of the Mid North Coast Community Care Options and Mid North Coast Community Care Options family of Web sites.

Use of your Personal Information

Mid North Coast Community Care Options collects and uses your personal information to operate the Mid North Coast Community Care Options Web site and deliver the services you have requested. Mid North Coast Community Care Options also uses your personally identifiable information to inform you of other products or services available from Mid North Coast Community Care Options and its affiliates. Mid North Coast Community Care Options may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Mid North Coast Community Care Options does not sell, rent or lease its customer lists to third parties. Mid North Coast Community Care Options may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Mid North Coast Community Care Options may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Mid North Coast Community Care Options, and they are required to maintain the confidentiality of your information.

Mid North Coast Community Care Options does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Mid North Coast Community Care Options keeps track of the Web sites and pages our customers visit within Mid North Coast Community Care Options, in order to determine what Mid North Coast Community Care Options services are the most popular. This data is used to deliver customized content and advertising within Mid North Coast Community Care Options to customers whose behavior indicates that they are interested in a particular subject area.

Mid North Coast Community Care Options Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mid North Coast Community Care Options or the site; (b) protect and defend the rights or property of Mid North Coast Community Care Options; and, (c) act under exigent circumstances to protect the personal safety of users of Mid North Coast Community Care Options, or the public.

Use of Cookies

The Mid North Coast Community Care Options Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Mid North Coast Community Care Options pages, or register with Mid North Coast Community Care Options site or services, a cookie helps Mid North Coast Community Care Options to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Mid North Coast Community Care Options Web site, the information you previously provided can be retrieved, so you can easily use the Mid North Coast Community Care Options features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Mid North Coast Community Care Options services or Web sites you visit.

Security of your Personal Information

Mid North Coast Community Care Options secures your personal information from unauthorized access, use or disclosure. Mid North Coast Community Care Options secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Mid North Coast Community Care Options will occasionally update this Statement of Privacy to reflect company and customer feedback. Mid North Coast Community Care Options encourages you to periodically review this Statement to be informed of how Mid North Coast Community Care Options is protecting your information.

Contact Information

Mid North Coast Community Care Options welcomes your comments regarding this Statement of Privacy. If you believe that Mid North Coast Community Care Options has not adhered to this Statement, please contact Mid North Coast Community Care Options at k.musk@cco.net.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.